Privacy Policy

Equity One Real Estate
Effective Date: September 10, 2025

Equity One Real Estate (“Equity One,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, services, and interact with our team.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and other contact details you provide.

  • Property Information: Details about properties you inquire about, list, or purchase/sell through us.

  • Financial Information: Information required to facilitate real estate transactions (e.g., mortgage pre-approval status), when voluntarily provided.

  • Usage Data: IP address, browser type, device information, and browsing activity on our website (via cookies and analytics tools).

2. How We Use Your Information

We use your information to:

  • Provide real estate services, including buying, selling, and renting properties.

  • Respond to inquiries, schedule viewings, and communicate with you.

  • Process agreements, contracts, and related documentation.

  • Send market updates, newsletters, and promotional materials (if you’ve opted in).

  • Improve our website, services, and customer experience.

  • Comply with legal and regulatory obligations under the Real Estate and Business Brokers Act (REBBA) and other applicable laws in Ontario.

3. Sharing of Information

We may share your information with:

  • Licensed real estate professionals within Equity One to deliver services.

  • Third-party service providers (e.g., website hosting, email marketing, analytics).

  • Lawyers, mortgage brokers, home inspectors, appraisers, or other professionals involved in your transaction (with your consent).

  • Regulatory bodies such as the Real Estate Council of Ontario (RECO) when legally required.

  • Law enforcement or government authorities if required by law.

We do not sell your personal information to third parties.

4. Cookies & Tracking

Our website may use cookies and analytics tools (e.g., Google Analytics) to collect information about user activity. You can manage cookie preferences through your browser settings.

5. Data Security

We use reasonable technical and organizational safeguards to protect your information against loss, theft, or unauthorized access. However, no method of transmission over the Internet or storage system is completely secure.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information.

  • Withdraw consent for marketing communications at any time.

  • Request deletion of your personal information, subject to legal and regulatory requirements.

To exercise these rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Equity One Real Estate
Ottawa, Ontario, Canada
📧 Email: list@eore.ca
📞 Phone: (613) 434-1521

⚖️ Disclaimer: This policy is provided for informational purposes only and does not constitute legal advice. You may wish to consult a lawyer to ensure compliance with all applicable laws and regulations.